All of your customers are online and connected in today’s world and you can’t leave your company’s reputation to chance any more. Your customers can unknowingly stain your business reputation, just by having a bad day. You need to take back control of your company’s online profile and we are here to help.
We Help Transform Your Business image to Help Drive Revenue
What is Online Reputation Management
Reputation management is one of the fast growing industries in today’s business world. Online reputation management involve monitoring your business image or brand on the internet, intercepting content which is potentially harming to your brand and using customer feedback solutions to get early insight into problems your brand maybe facing.
How can it help my business?
We minimze the impact of negative review by letting customers see what makes you company great. Increasing reviews, increases your business revenue. Positive reviews drives your company. We partner with your company to increase your ROI, while enhancing your company’s online image.
How does it work?
Your business leverage our proprietary system to help you manage your current customer / client reviews. Give your control and the opportunity to action negative reviews earlier while promoting positive feedback.
- Generate your customer’s reviews
- Get notification of when your customer submit lower ratings
- Collect positive review to share with your internal staff to boast employee satisfaction
- Get your review shared on Facebook twitter and more
- Identify which of you employee are getting the best reviews from your customers
- Integrate with the top review sites to help post your customer’s review in the right place.
- We automate the entire process for your company
Did you know?
- 70% of customer will return to your business if you their concern are address in a timely manner?
- 87% of consumers surveyed sad that a favourable review helped confirm their decision to do business with a company.
- 69% of customers say a review must be written within 2-3 months to be relevant. (What is your most recent review saying about your business?)
- 88% of consumers form a opinion by reading 1-10 reviews.
- 60% of consumers say Overall rating is what they pay attention to.
Do you know?
- What is your overall online rating score?
- Is your company getting positive or negative reviews online and what are the percentages are positive?
- How are your employees being rated?
Do you want to get started?
Use our contact form here to get start.